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Support

How to get help with Repender, and what to include so support can help you quickly.

Updated 1 min read

For agents
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Stuck, or found something that does not work as it should? Look in the FAQ or search these docs first. Many questions are answered there. Prefer to watch? The Repender YouTube channel has tutorial videos.

Still need help? Contact Repender support, Monday to Friday from 9:00 to 17:00:

What support can do for you

Besides answering questions, support can help you get started:

  • Install the plugin on your website. Share access to your website, and support adds the booking plugin for you.
  • Import your data from your old system, once: your products, parts or repair prices. Send the list, and support imports it. Customers and products you can also import yourself.
  • Let you try a higher plan, Plus or Pro, before you upgrade.

What to include

Include these details, so support can look into it right away:

  • The name of your shop.
  • The repair, order or sale number, if your question is about one.
  • What you did, what you expected and what happened instead.
  • A screenshot, if you have one.

Ideas and news

  • Missing something? Add it under Feature requests in your profile menu, or vote for an idea that is already there.
  • See what is new in the Changelog, also in your profile menu.