For shops in Belgium, Repender can send invoices to business customers over the Peppol network, as required by Belgian e-invoicing rules. Peppol is part of the Pro plan. Repender sets it up for you, so contact support to activate it.
Once it is active, a sale to a Belgian company customer goes out over Peppol on its own. Repender finds the customer on the network by the VAT number, or by the enterprise number if there is no VAT number. If the customer is not on the Peppol network, Repender emails the invoice as a PDF instead.
Cost
Every e-invoice sent over Peppol costs €0.20. You pay this per invoice, on top of your subscription.
Check the status of an invoice
The sale shows the status of the e-invoice, in the sales list and on the sale itself.
- Pending: the invoice is being sent.
- Sent by email: the customer is not on the Peppol network, so the invoice went out as a PDF by email.
- Sent, Accepted, Registered and Closed: the invoice is on its way or has been processed on the other side.
- Refused or Error: something went wrong. Contact support.
A status that stays on Pending for a long time usually means sending failed. Repender does not try again by itself, so contact support if you see this.