Everything about your subscription is under your profile menu, in Billing. There you can manage your plan, download your invoices and change how you pay. See plans for what each plan includes.
Change or cancel your plan
Open Billing, then Manage subscription. There you can:
- Upgrade: applies right away. You pay the difference for the rest of the billing period on your next invoice.
- Downgrade: applies at the end of your billing period. Going to Basic also switches dynamic repair prices to On request and pauses your automations. See dynamic prices.
- Switch to annual billing and get two months free, or back to monthly. This applies at the end of your billing period.
- Cancel: every plan can be cancelled at the end of the billing period. Changed your mind before then? Click Reactivate subscription.
Want to see if a higher plan suits you before you upgrade? Contact support to try Plus or Pro first.
Your invoices
Open Billing to download every invoice and its specification.
Payments
Your subscription is paid automatically with the payment method you chose when you subscribed: a credit card, SEPA direct debit or PayPal. To change it, open Billing, then Payment methods.
If a payment fails, you get an email and see a red banner in Repender. Check your payment method, and Repender tries again automatically after a few days. Still failing? Contact support.
Subscribing during your trial
You can subscribe at any time during your trial, and you do not lose your remaining trial days. See getting started.