Appointments is your calendar. It shows every planned repair and order, and the Dashboard lists the ones coming up.
To add one, click Add appointment and choose what it is for:
- New repair: start a repair for this time slot.
- Existing repair or Existing product order: plan a time for something you already created.
- New absence: block time when nobody is available.
Appointments that customers book on your website appear here on their own. Appointments are part of the Plus and Pro plans.
Control when customers can book
Your website only offers times when you have room. Three settings decide that, all under Settings, then Shop.
- Opening hours: when customers can bring a device in, repeated every week. For each time slot, set the number of repairers at work: that many repairs can be booked at the same time.
- Service windows: when you pick up devices or repair on site. Only needed if you offer those service methods.
- Absence: holidays and other time off, for whole days or for a few hours, for example to close earlier on one day. No appointments are offered while you are away.
How long a repair blocks your calendar comes from its repair category. See repair pricing.
Customers cannot book tomorrow, or at a certain time? See the FAQ.
Booking delay
With the booking delay you can keep the first hours or days free, for example to give parts time to arrive. You set one delay for when the parts are available and one for when they are not.
See appointments in your own calendar app
Show your Repender appointments in the calendar app you already use, such as Google Calendar, Apple Calendar or Outlook. See calendar to set it up.