Privacy Statement Repender B.V.

Repender B.V. respects the privacy of all users of its platform and ensures that the personal information you provide us with is treated confidentially. In this privacy statement we explain which personal data we collect, for what purposes and how we protect it.

1. Collected Data

Repender B.V. collects the following personal data:

• Name
• Email address
• Phone number
• Address
• Payment details
• IP addresses
• Company details
• Location data

2. Purposes of Data Processing

We use the collected data for the following purposes:

• Offering our services, such as comparing repairers and scheduling repairs.
• Marketing purposes, such as sending newsletters and promotional offers.
• Customer service, such as answering questions and providing support.
• Improving the platform, for example by analyzing usage data.

3. Retention periods

Repender B.V. retains personal data for an indefinite period, unless otherwise required by law or unless you request that your data be deleted.

4. Sharing Data with Third Parties

Your personal data will be shared with third parties only when this is necessary for the performance of our services. For example, Repender B.V. shares data with Mollie for the processing of payments.

5. Location of Data Processing

All personal data is processed within the European Union. We ensure compliance with GDPR/AVG regulations in all processing.

6. Rights of Data Subjects

You have the right to view, correct or delete your personal data. Registered companies can do this by deleting their data via their account. Consumers can contact us via [email protected].

7. Cookies and Tracking

Repender B.V. uses cookies and other tracking technologies, such as Google Analytics, to gain insight into the use of the platform, store language preferences, and analyze user behavior via tools such as Leadinfo and Microsoft Clarity.

8. Security

Repender B.V. takes appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access.

9. Contact details

If you have any questions about this privacy statement or wish to exercise your rights, you can contact us via [email protected].

10. Changes to this Privacy Statement

Repender B.V. reserves the right to change this privacy statement at any time. We recommend that you consult this statement regularly to stay informed of any changes. Changes will be announced via the platform.